Hi, I'm Rishav Das

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About Me

Rishav Das

I am a Salesforce Developer & Consultant with hands-on experience in designing and optimizing Salesforce solutions to enhance CRM efficiency, data accuracy, and automation. Passionate about innovation and problem-solving, I have successfully implemented solutions that streamline business process and improve system performance.

Beyond technical implementation, I excel in collaborating with cross-functional teams, troubleshooting complex issues, and providing strategic recommendations to maximize Salesforce capabilities. I am committed to continuous learning, innovation, and leveraging technology to drive efficiency and transformation.

Certifications

Flosum Certified Professional GearsetFundamentals Certified Administrator Platform Developer 1 Certified Associate Copado Essentials+ Copado FD1 MP Copado FD1 SFP+

Experience

Salesforce Developer | Full Time

Cognizant | 09/2023 – Present | Gurgaon,Haryana,India

  • Design and develop Salesforce solutions (configuration and development) per requirements and feature definitions, improving CRM efficiency.
  • Participate in the end-to-end product life cycle, including requirements gathering, solution design, development, testing, and implementation.
  • Provide technical support and guidance to end users and other stakeholders.
  • Debug, troubleshoot issues, and collaborate with cross-functional teams ensuring minimal disruption to operations, keeping SLA at the top of the mind.
  • Conduct unit testing including integration testing, and support user acceptance testing of Salesforce solutions, to ensure high-quality deliverables.
  • Worked on automating post-sandbox refresh activities by enhancing efficiency and reducing manual effort by approximately 70%.
  • Proficient in writing logic and creating document templates for automated document generation utilizing Conga Composer merge fields in Salesforce.
  • Successfully identified and changed multiple hard-coded URLs, buttons & links and fulfilled Hyperforce Migration readiness for our different orgs.
  • Enhanced data accuracy by identifying and fixing formula errors in roll-up summary fields, which had gone unnoticed by the previous vendor.
  • Designed and implemented AutoSys JIL files to automate job scheduling, eliminating the need for manual execution of batch files.
  • Excel in managing releases and deployment of components to different orgs following SDLC.
  • Document and maintain technical specifications and design documents.
  • Optimized Salesforce data extracts and bulk data processing by modifying batch scripts.
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Salesforce Developer Intern | Internship

Cognizant | 03/2023 – 08/2023 | Hyderabad,Telengana,India

  • As a Saleforce intern got trained in various aspects of Salesforce starting from basics of Administration to Development including LWC, VF, Apex, and Automation.
  • As part of training developed a real-time car rental project, and developed an APP for the Car Rental Business.
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Financial Technology Consultant | Internship

Highradius | 07/2022 – 01/2023 | Bhubaneswar,Odisha,India

  • Responsible for managing the relationship with 40 + Client's (NA, LATAM & EMEA-based) Mid-sized Business clients of the B2B SaaS in terms of understanding their Accounts Receivable (order to cash), Treasury & Record to Report process, and following pain points around it.
  • Playing an advisory role in suggesting best practices and HighRadius Solutions that would best fit clients' A/R, Treasury & R2R processes.
  • Connecting them with the relevant specialists for technology and workflow integration and consulting.
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Skills

Technical Expertise ⬇
Functional Expertise ⬇

Projects

Automated Escalation Management System in Salesforce

Implemented an automated case escalation system, which escalates lower customer satisfaction reviews to designated Customer Success Managers.

Car Rental Application in Salesfroce

Developed a real-time car rental project, Developed an APP for the Car Rental Business Where Customers request the preferred car and as business owners, we book the Car according to their requirements.

Unleashing the Power of Salesforce to Create a Blood Donation App

Developed the application in Salesforce, where technology and social well-being merge!

Contact

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